Samantha (Sam) Saperstein is the Chief Marketing Officer of Commercial Banking at JPMorgan Chase, where she leads the marketing, communications, and client experience functions. This includes traditional and digital marketing efforts, media relations, employee communications, market research, and client satisfaction initiatives.
Sam joined the bank in 2012 as head of credit card strategy for Chase Consumer & Community Banking. In this role, she oversaw strategic initiatives for the consumer credit card business, and managed other strategic efforts that spanned across credit card, retail banking and business banking.
Prior to joining Chase, Sam was Group Head of US Core Products at MasterCard. In that role, she had responsibility for the development and rollout of all U.S. credit, debit, commercial and prepaid card programs, and the management of the U.S. loyalty platform.
Earlier in her career, Sam was a strategy consultant in the New York office of McKinsey & Company, where she served retail and wholesale banking clients. She also worked in journalism and spent several years covering the U.S. Treasury market and macroeconomics for Dow Jones Newswires, The Wall Street Journal, and Barron’s.
Sam serves on the board of Safe Horizon, the nation’s largest victims’ services agency that supports victims of domestic violence, child abuse, human trafficking, and youth homelessness. She is also very active in the area of women’s professional development. She was elected to lead the women’s volunteer employee network at JPMorgan Chase from 2013-2015, and continues to mentor and coach both women and men on their careers.
Sam received her undergraduate degree from Brown University and her Masters of Business Administration from The Wharton School at the University of Pennsylvania. She lives with her husband and three children in Westchester, NY.