Yxa Bazan

Yxa Bazan is the Client Experience Program Manager for the Commercial Banking division of JPMorgan Chase Bank. In her role, Yxa is responsible for designing and running programs across the Commercial Bank that are focused on optimizing the Client Experience.

Among other positions within JPMorgan Chase Bank, Yxa was Global Head of Relationship Management and Americas Regional Sales Head within the Depositary Receipts business. She was also Americas Region Head for the Bank Network Management group, which is a financial services procurement function that serves the entire firm.

Before joining JPMorgan Chase Bank in 1999, Yxa worked as an Equity Research Analyst and as an Investment Banker at Credit Suisse in New York and as a Fixed Income Research Analyst at Crédit Agricole Indosuez
in Paris and in London.

Yxa holds a Master of Science degree in Negotiation and Conflict Resolution from Columbia University, where she teaches a course in Negotiation and serves on the Alumni Advisory Committee. She also
holds a Bachelor of Business Administration degree in International Business from Hofstra University’s Frank G. Zarb School of Business.

Yxa is on the Board of the New York Peace Institute and is a member of Hofstra University’s Zarb School of Business Advisory Board. Yxa speaks Spanish, French and Portuguese and resides with her family in New York
City, where she is actively involved in her community.

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